Shipping & Handling

Shipping Information

- We offer free shipping for all Hong Kong orders over 500hkd.

- For international shipping, shipping cost will be displayed during the check out process.

 

Once your order has been shipped, you will receive an e-mail with your shipment’s tracking information, allowing you to keep tabs on the progress of your delivery.

Please note: tracking information will be updated online one (1) business day after your order has been shipped.

Shipping Costs and Delivery Times

- PROSPEKT reserves the right, occasionally, to run free shipping promotions for a limited time on the SSENSE website and mobile app.
-PROSPEKT has the right to change, extend or end promotions at any time.
- Free shipping is valid for a limited time only and expires on the date specified in the email sent to the claimant by PROSPEKT and/or banner on the PROSPEKT website.
- Additional restrictions may apply.


Full-price orders:
- Orders where the free shipping eligibility applies on the full-price merchandise subtotal (coupon included).
- The offer will be automatically applied at checkout.
- If an item is not eligible, as occasionally indicated on the product detail page, the offer will not be reflected at checkout.

Other orders:
- Orders that don't meet the full-price free shipping eligibility mentioned above and that don't include restricted products are still eligible for free shipping if they meet the Other order threshold indicated in the table below.

Restricted Orders:
- Orders that include products excluded from free shipping as indicated on the product display page are not eligible for free shipping and disqualify the entire order from the free shipping promotion regardless of the order value. All orders including at least one (1) excluded product will pay a flat shipping fee equivalent to the "Restricted" fee indicated in the table below.

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